It doesn’t take a PR analyst to tell you that in his nationally-televised and much-tweeted about press conference, Virginia Governor Ralph Northam, a man most of the country had never heard of before made a bad situation if not worse, then certainly more weird. You wouldn’t be wrong if you picked a cliche to describe … Continued
We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.
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When working with clients in crisis, of any magnitude, there’s a question I think about every day. “Are we closer to the end of this than to the beginning?” If the answer is “no,” there needs to be some sort of movement toward “yes.” The goal should always be getting out of crisis. Sadly, for … Continued
No matter the line of work, if you do it for long enough, you’ll have plenty of “war stories” to tell the younger people in your workplace. This week marks 20 years since one of my all-timers. I was representing an airline when 7,000 of its passengers were stranded on its planes for up to … Continued
Over the past dozen or so years, newspaper job cuts have become like a sad version of Hanukkah. You know they’re going to probably happen in December, even if you don’t know exactly when. The latest comes from Crain’s Business Reporter Bill Shea, who reports that Detroit’s two legacy newspapers have once again this season … Continued
As the U.S. Senate Judiciary Committee convened publicly on Friday, I got a welcome break from the madness that provided renewed hope for the future. I had the privilege of speaking to student organization leaders at Oakland Community College, whose advisors invited me to begin a planning session by speaking on how and why leadership … Continued
It’s a keen sign of our times where unprecedented political and social divides are necessitating companies, groups and organizations of all types thoroughly and thoughtfully consider who and what they publicly say, support and endorse. It is a reality being painfully realized this week by the Grand Rapids Chamber of Commerce. After endorsing Republican Michigan … Continued