We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.

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Be Careful Not To Paint “The Media” With A Broad Brush

After nearly 30 years of working in and around “The Media,” it’s interesting to hear the perspective of professionals from other disciplines after experiencing what it’s like to be interviewed by journalists, especially inside newsrooms. This week, I arranged for multiple interviews, editorial meetings and journalist briefings in advance of a major business event. All … Continued

Evaluating Alma Mater In Crisis

It’s one thing to analyze the crisis response of a university. In 20 years, I’ve had the privilege to work with more than a half-dozen institutions to help them through times of bad news. Those are often the first stories I jump on to evaluate responses, so as to provide the most current counsel possible … Continued

A Media Outlet Takes Care Of Its Fans

Media consultant Lee Abrams likes to talk about the glory days of radio when many of us grew up. The top stations didn’t just have listeners. They had fans. Media and PR came together ideally. Fans would show up at live remotes just to meet their favorite DJs. Fans would put bumper stickers on their … Continued

A Vacation From Email Is A Real Vacation

The “real vacation” may be the most elusive experience in modern business. Ironically, I have friends who hold me up as some kind of an example because I’m “only” connected to work 358 days per year. That’s because in recent years, I have had the good fortune to be able to take cruises vacations during … Continued

$500K For Monitoring: Big Firm Embarrasses With Greed

Ironic as it may be, the PR agency business has worked very hard to earn its reputation as greedy and superfluous. Now, for the eyes of the nation to see, one of the largest firms in the world has been caught fleecing a public institution in crisis. If only this was an aberration. This Lansing … Continued

20 Years Later, Advice On Career Changes

March 13, 1998. 20 years ago. That was the day my career took a sharp turn, toward an unknown destination. 20 years ago. Although I had worked toward what I thought was a “Dream Job” since I was a young kid, life as a TV news producer just wasn’t for me anymore. It was affecting … Continued