Bullies Never Garner Loyalty

Every day, our firm generates, reviews and strategizes on developing and implementing effective communications initiatives. And while those communiqués can take many forms and be delivered through a range of platforms, the end goal is typically the same: Compel audiences to act in a way that positively affects business objectives. Call it relationship building. Call it generating brand loyalty. Call it gaining consensus. But never call it bullying.

Donald Trump wants loyalty from his “team” yet doesn’t seem to even vaguely understand the old adage of: “There is no “I” in “Team.” Instead, he continues to use social media as his cyber-bullying medium of choice. Yesterday, the Director of the FBI, today his Attorney General, tomorrow, who knows. Perhaps most maddening and misdirected was his irrational dialogue this week in front of the Boy Scouts; an impressionable youth in need of mentoring, not hate mongering. As many in Washington have been saying in recent days, Jeff Sessions swore an oath of loyalty to the Constitution, not to the whims of Donald Trump.

Adding more insult to injury, Trump today made the decision – to the shock of a Congressional oversight committee who was studying the matter – to ban transgender individuals from entering the military. Most discovered his decision via Twitter. A bully singles out certain individuals and then carries out words and actions designed to dehumanize them and “keep them down.” The similarities in his modus operandi here and elsewhere are striking.

And so it is both sad and inspiring that the individual with the presence and sense of mind to communicate this week what our country needs from its leaders came from a man returning from surgery and suffering from a serious form of brain cancer: Senator John McCain. He spoke emotionally about the need for his fellow elected officials to put differences aside and work to find common ground and areas for compromise. To get things done while acting in the best interests of the American people. This message was one of unity and selflessness.

We follow leaders who inspire. Who build bridges. Who think before they act and speak. Those who say and do what is right for all of us (or at least the majority of us). Those are the leaders who gain our admiration, our backing, our loyalty. That is earned. And that is what, unfortunately, a bully will never learn.