As we look toward a new year, what might the future bring? Change communications remains vitally important to managing reputations and messages, while, there is still hope for civility in how we interact day to day. Our thoughts here along with first looks and listens at new podcast and video work.
Author: Paige Long
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Heading into 2020, organizations must prepare for change. That could include making sure your company is ready for the next recession. Or it could be adapting to meet the fast-evolving needs of your audiences. We are seeing a trend in communication that meets the change imperative. We call it “Change Communications.” In the past year, … Continued
Online civility. It has become an oxymoron almost as ludicrous as “jumbo shrimp” and a topic that most of us at least think about each and every day every time we open up an app. Yet, are things really as bad as they seem and is there a light at the end of the tunnel … Continued
Everybody thinks they have “a good sense of humor.” But we all know that’s just not true. Some people just can’t get a joke or take a joke, let alone make a joke. Every corporation, government entity and nonprofit organization thinks they are “transparent.” But we also know that’s just not true. Despite using that … Continued
In recent days, the Detroit Regional Chamber convened a group of business people who were like many in all communities of all sizes across the country. They understand that for their businesses, a crisis is inevitable. But unlike most business people, this group wanted to start thinking about it and acting, right away. I had … Continued
Sometimes in our social media saturated, 24-7-365 news cycle reality, a communications initiative can be put in motion too quickly. Take the case of the recent day Chick-fil-A faux pas. As the chicken sandwich war begun last summer with Popeyes prepares to re-intensify, Atlanta-based Chick-fil-A sent an email last week to many of its loyalty … Continued