We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.
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Social media snark about “explosive diarrhea” aside, do you really know what you’re supposed to do if you want to avoid eating produce tainted with a parasite? You probably don’t. That’s not how this is supposed to work. Is this because of Taco Bell? Taylor Farms? Bagged salads? Political contributions? What about lettuce from a … Continued
One week ago, Americans woke up to a jarring reality. Our country was at war with Iran, announced via a video by the President of the United States, distributed on a social media platform owned by the President of the United States. It has begged many questions and in the week since, as those questions … Continued
As I watch in horror the terrible events in Minnesota and the on-going unrest there, I cannot help, as a crisis communications consultant, shaking my head at how decency and the very basic tenets of adversity management are being totally ignored and even thrown out the window. In order to not be summarily dismissed by … Continued
Just about a week ago, I caught up by phone with an old friend who, unlike me, was a public relations major in college. Amid talk of family, sports and work, he mentioned that, after more than 30 years in a successful career in higher education, he still remembers one thing from his undergrad class … Continued
They say the first step to solving a problem is admitting you have a problem. I’ve said, after years of working with clients in crisis, that there’s nothing professionals can do to help an emergence from crisis until the client admits it’s in crisis. Those were my first thoughts as I attended the “Local News … Continued
We Syracuse communications alumni are a loyal and sometimes cocky bunch. We love our school and think it’s the best. We are often proven right. But when our beloved alma mater falls short of our expectations, we blow up each other’s texts with takes of embarrassment. Political zealots could learn something from us. While true … Continued