Once upon a time, preparing for a crisis meant training a spokesperson about how to talk about a building on fire. At the same time, an explosion at a plant was the first example given when asked about a crisis handled relatively well. We were called into duty because of something so obviously wrong as … Continued
We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.
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You didn’t sign up for it. But if you’re spending much of the day on Zoom and on conference calls then, congratulations, you also have a broadcasting gig. To be effective in your job, you now need the skills of a broadcaster. Think about it: Chairing a conference call meeting is a lot like anchoring … Continued
In the PR agency business, we get inside hundreds of workplaces. Many are exemplary, powered by values and a commitment to a principled culture. But we have encountered others that are cesspools of dysfunction, crippled by giant ego and successful despite of what goes on in the corner office. How do they survive? Often because … Continued
It’s summer and vacation time. And for me, a history buff, that often means layering in a bit of the past with some leisure time in the present. Case in point: A bucket list “check off” journey to Yellowstone followed by a trek a bit east and south to Little Bighorn, the site of “Custer’s … Continued
On February 4, 1974, Patty Hearst, the granddaughter of media magnate William Randolph Hearst – the man immortalized in Orson Welles’ seminal “Citizen Kane”- was forcefully kidnapped from her apartment in Berkley, California by the unorganized and unknown Symbionese Liberation Army (SLA). In his new book, “American Heiress”, author Jeffrey Toobin examines the crime and, … Continued
There have been times in recent months where I almost feel like a kid again; and not in a good way. I am an avid book reader and always have been. Yet, if I want to go out and pick up a new book to read my options continue to dwindle. Which rhymes with Kindle. … Continued