We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.

To read news about Tanner Friedman and our team members specifically, select “Tanner Friedman” in the Categories drop-down menu below.

In Midst of Cascading Water, Mindful Customer Service

Blogs can be a funny thing – as can social media in general. At best, a blog post can provide perspective and perhaps constructive criticism. At the other end of the spectrum, they can appear to attack or deride (albeit often deserved). Far too seldom, though, do they celebrate or thank or spotlight something or … Continued

The Business New Year’s Resolution That Actually Stuck

A year ago, nearly to the day, I sat in an exam room at the doctor’s office during an annual physical and heard words I didn’t expect. “Your blood pressure is high.” Just as the doctor started to talk about how he was surprised, given I had shown no signs of it before and how … Continued

Amazon HQ2 Losers: We Feel You

To all of the cities around North America that failed to land Amazon’s “HQ2,” we feel you. After virtually every metropolitan area tried to woo Amazon’s “second headquarters,” buried under the Midterm Election news is word the company is just going to expand its major bases of operations in New York City and suburban Washington, … Continued

Business Crunch Time Means More Now Than Ever

It’s the first day of the fourth quarter. For many businesses, particularly in professional services, that means it’s time to face the reality that has emerged since The Great Recession. You work in a seasonal business and now is crunch time. We do too. When I tell fellow business people I know that the roughly … Continued