Once upon a time, preparing for a crisis meant training a spokesperson about how to talk about a building on fire. At the same time, an explosion at a plant was the first example given when asked about a crisis handled relatively well. We were called into duty because of something so obviously wrong as … Continued
We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.
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The best podcasts aren’t just a conversation between a host and guest. They involve you, the listener, too, by really getting you thinking. If you work in news, PR or politics, this one will do just that. It’s CNN’s Brian Stelter talking with Steve Schmidt, the former John McCain campaign strategist who has gone public … Continued
Somewhere in between Watergate’s “Deep Throat” and Tom Brady’s retirement, a lot has been lost about how and why news organizations use anonymous sources. I hope this can fill in some of the blanks. I see this from different perspectives. Years ago, as a TV news producer, I put stories on the air that had … Continued
In the wake of terrible tragedy this week in Oxford, our collective community has been left wanting for so many things – answers, compassion, resolve, leadership, healing and so much more. Having just watched Oakland Country Sherriff Mike Bouchard’s latest press conference within the past hour on this late Saturday afternoon, I was struck once … Continued
Let’s get something straight off the top: It shouldn’t take 11 years for any company to address and deal with sexual assault allegations. But considering it did take that long for the National Hockey League’s Chicago Blackhawks to learn what happened in 2010 and, today, communicate the action taken the team is taking after full … Continued
Back in April, as vaccines were starting to become available to just about every adult in America, we wrote about what everyone with a platform, especially professional communicators and still-trusted local news outlets, must do in order for the coronavirus crisis to end. So how’d it go? To borrow a line from the TV Show … Continued