We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.

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Trend Takeaways From the World’s Biggest Podcast Conference

Chances are you listened to a podcast this week. Maybe even today. Maybe even as you’re reading this. The trends in podcasting continue to evolve quickly, along with the rest of media and to keep up with things, I always enjoy talking one of our key collaborators, Jon “JAG” Gay, who owns podcast production company … Continued

What The Demise of WCBS-AM Means To Everyone In Media

On August 26, 2024, WCBS-AM will no longer exist. Even after writing about media change for more than 15 years, that sentence didn’t seem real as I was typing it. It’s tough to come up with an analogy to fit this situation. A corporation emerging from bankruptcy has killed the nation’s first all-news radio station. … Continued

The Best Crisis Client We Never Had

Go to any seminar or panel about crisis communications and the first bullet point is typically the same: Have a plan. But so often, that advice goes unheeded. It’s so simple, it’s almost too simple. Also, it seems too time-consuming. Too expensive. And where do you even start? So often, those plans end up as … Continued

The Secret Service Lives Up To Its Name and That’s Bad Crisis PR

If there’s one thing you need to know about misinformation, disinformation and conspiracy theories, from the expert who wrote the definitive modern-era book about those society-altering phenomena, it’s that they occur to fill vacuums of facts, even momentarily, to help shape political narratives, divide society or, more innocently, satisfy human nature, particularly in times of … Continued

Debate Underscores Communication Imperative

The June 27th Presidential Debate has spawned thousands of political takes. There’s no reason to add to that here. But it’s important to note the communications lesson that should be learned: In all facets of life, even in a world of email and emojis, verbal communication remains imperative. It may not always be fair (and … Continued