We are in the business of storytelling, but not just on behalf of our clients. We’re interested observers in the fast-changing worlds of PR, media, branding, business and entertainment. We don’t just watch, read and listen, we create content, offering an insider’s take into the how, why and when of the communications business – including challenges, triumphs and fiascos.

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If What You Do Is In Project 2025, Prepare Now To Communicate

This isn’t about pointing to a boogeyman. We’re not in that business. This is about sound communications counsel that you can just as easily ignore as you can heed. Here it is simply: If you’re in a leadership position and your area of professional responsibility is mentioned in Project 2025, it’s time to prepare for … Continued

Fasten Your PR Seatbelt In 2025

Somehow, for the past 20 years, no matter how choppy things get in the media business, the water has been inviting, calm and warm, relatively speaking, in the PR business. But it sure seems like 2025 is going to be the year when change is going to catch up to the PR business. There are … Continued

Politics Aside, Character and Behavior Will Still Matter

Back before Zoom and Teams, it was a little tougher, sometimes, to pick up on what someone’s tone indicated. But in the conversation I remember most from the early days of Donald Trump’s first presidency, it was probably a combination of devil’s advocacy, an attempt at humor in a challenging moment and genuine curiosity. I … Continued

The Wake-up Call For Everyone in PR and Media

It was an unexpected line in a conversation from a potential PR client: “We’re going to want some news coverage. I don’t believe any of that anymore, but we’re going to want it.” But maybe I shouldn’t have been surprised when he said it to me a few weeks ago. The trends sure point in … Continued

What The Demise of WCBS-AM Means To Everyone In Media

On August 26, 2024, WCBS-AM will no longer exist. Even after writing about media change for more than 15 years, that sentence didn’t seem real as I was typing it. It’s tough to come up with an analogy to fit this situation. A corporation emerging from bankruptcy has killed the nation’s first all-news radio station. … Continued

The Secret Service Lives Up To Its Name and That’s Bad Crisis PR

If there’s one thing you need to know about misinformation, disinformation and conspiracy theories, from the expert who wrote the definitive modern-era book about those society-altering phenomena, it’s that they occur to fill vacuums of facts, even momentarily, to help shape political narratives, divide society or, more innocently, satisfy human nature, particularly in times of … Continued